WizardBlue Help Desk Information is designed to assist Help Desk staff in identifying users who call in and are having problems. Customise the display to present immediate information that the user can read back to assist the Help Desk operarative to gain information, such as Operating System, IP Address, User Login, System Name, etc. that are often difficult to explain to the novice user to obtain. Over 50 nuggets of information can be displayed in a fully customisable window.
Reduce support call times, give users more confidence when things go wrong and most importantly - reduce costs.
Program expires 31 December 2006 without free registration.
| Trial version Limitations: | Limited customisation in un-registered versions. |
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WizardBlue Help Desk Information
